Privacy Policy

Privacy Policy for Nexa Shine

Last Updated: 01/03/2025

Nexa Shine Ltd. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website and services.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and address.
Service Information: Details about the services you request or use.
Payment Information: Billing address and payment details (processed securely).
Technical Information: IP address, browser type, and usage data from our website.

2. How We Use Your Information

The information we collect is used for the following purposes:

To provide, manage, and improve our cleaning services.
To communicate with you regarding bookings, invoices, and updates.
To personalise your experience on our website.
To comply with legal obligations and resolve disputes.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

Service Providers: Third-party companies that assist in providing our services, such as payment processors or delivery services.
Legal Authorities: When required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance website functionality and improve user experience.
Analyse website traffic and performance.

Cookie Management: You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

6. Security of Your Information

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request the deletion of your personal data, subject to legal obligations.
Objection: Object to the processing of your personal data for specific purposes.

To exercise these rights, please contact us at info@nexashine.co.uk.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

9. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the “Last Updated” date will be revised.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: info@nexashine.co.uk
Phone: +44 [Your Phone Number]